Service Delivery Area: Benefits
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Digitizing Policy + Rules as Code Digital Distortions and Interpretive Choices: A Cartographic Perspective on Encoding Regulation
This article analyses ‘digital distortions’ in Rules as Code, which refer to disconnects between regulation and code that arise from interpretive choices in the encoding process.
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Digitizing Policy + Rules as Code MyFriendBen Demo at the Cross-Sector Rules as Code Roundtable
MyFriendBen.org leaders demo their new Colorado benefits eligibility tool in a February 2024 webinar.
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Digitizing Policy + Rules as Code Community Insights at the Cross-Sector Rules as Code Roundtable
In this video, Digital Benefits Network Senior Director Ariel Kennan presents highlights from the Cross-Sector Insights From the Rules as Code Community of Practice report released in February 2024. The Cross-Sector Rules as Code Roundtable on February 22, 2024 was hosted by Rules as Code Community of Practice at the Digital Benefits Network.
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Digitizing Policy + Rules as Code Benefits Data Trust Demo at the Cross-Sector Rules as Code Roundtable
In this video, Benefits Data Trust Senior Product Manager Daniel Singer and Software Engineering Manager Preston Cabe present their eligibility screening platform including their rules engine, API, and DMN rules notation. The Cross-Sector Rules as Code Roundtable on February 22, 2024 was hosted by Rules as Code Community of Practice at the Digital Benefits Network.
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Policy Creating a More Dynamic Unemployment Insurance System: The Case for Eliminating Experience Rating
Policy analysis and recommendations for eliminating the experience rating system in UI.
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Direct File, Integrated State Filing, and FileYourStateTaxes 2024 Findings Report
This report summarizes Code for America's experience and results working with AZ and NY to build FileYourStateTaxes.
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Procurement Improving State Unemployment Insurance Technology: A Guide for Advocates
This guide is intended to provide everything else, with a focus on the basics of UI technology projects, guidance on standards for equitable uses of technology, and strategies for how to have a positive impact on these projects.
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Automation + AI HHS Plan for Promoting Responsible Use of Artificial Intelligence in Automated and Algorithmic Systems by State, Local, Tribal, and Territorial Governments in the Administration of Public Benefits
This plan promotes responsible AI use in public benefits administration by state, local, tribal, and territorial governments, aiming to enhance program effectiveness and efficiency while meeting recipient needs.
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Automation + AI Framework for State, Local, Tribal, and Territorial Use of Artificial Intelligence for Public Benefit Administration
This framework outlines USDA’s principles and approach to support States, localities, Tribes, and territories in responsibly using AI in the implementation and administration of USDA’s nutrition benefits and services. This framework is in response to Section 7.2(b)(ii) of Executive Order 14110 on Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence.
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Data Transforming Administrative Data into a Resource for Evidence Building
This brief describes TDI’s efforts to transform federal TANF and employment data into an integrated resource for program management and evidence building. This challenging project required the resolution of multiple technical, legal, and data security issues. Lessons learned may be useful for audiences interested in unlocking the potential of administrative data, including members of federal and state agencies, researchers, and advocates of evidence-informed policymaking.
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Webinar: Unwinding – Where Do We Go From Here?
CBPP and CCF held a webinar to discuss where Medicaid stakeholders go from here. CCF highlighted where states are now, next steps for state compliance with federal requirements, best practices that should be continued beyond the unwinding, and potential new developments including the final eligibility and enrollment rule. Additionally, we discussed outreach strategies to reconnect eligible children and families who lost Medicaid back to coverage.
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Human-Centered Design Improving Access to Public Benefits and Customer Experience: Key Actions and Best Practices
Comprehensive and sustained improvement in benefits access and customer experience requires changes across policy, operations, technology, staffing, procurement, and more. This guide offers a collection of actions and best practices for states to apply.