Drawing on the Beeck Center’s research on government, nonprofit, academic, and private sector organizations that are working to improve access to safety net benefits, this report highlights best practices for creating accessible benefits content.
This video shows you how to get started with using Generative AI tools, including Bard, Bing, and ChatGPT, in your work as public sector professionals.
This resource is a communications toolkit designed to help states and stakeholders inform Medicaid and CHIP recipients about the eligibility renewal process, ensuring they take necessary steps to maintain or transition to alternative health coverage.
In response to the COVID-19 crisis, the federal government authorized a new emergency program, Pandemic EBT (P-EBT), to replace school meals with money for groceries while schools are closed. Code for America describes its efforts to launch an accessible, online P-EBT application under an accelerated timeline due to to immense demand caused by the pandemic.
Approximately 12 million low-income individuals risk missing out on federal stimulus payments due to non-filing status, prompting the Center on Budget and Policy Priorities (CBPP) to recommend targeted state outreach to connect eligible non-filers with their Economic Impact Payments (EIPs).
Reddit's unemployment forums have become vital support networks during the pandemic, offering advice, emotional support, and a sense of community to those navigating job loss and financial hardship.
A playbook by AdHoc for agencies ready to replace enterprise software patterns with proven techniques from the world of commercial software. These plays can better equip teams with the practices that create resilient, flexible, and customer-friendly digital services.
These guidelines provide technical requirements for federal agencies implementing digital identity services and are not intended to constrain the development or use of standards outside of this purpose. This guideline focuses on the use of federated identity and the use of assertions to implement identity federations. Federation allows a given credential service provider to provide authentication and (optionally) subscriber attributes to a number of separately-administered relying parties.
National Institute of Standards and Technology (NIST)
Defining a product in government digital services is crucial, as it serves as the means through which a service is delivered to the public, and understanding its attributes ensures effective and continuous improvement.
The White House Office of Science and Technology Policy has identified five principles that should guide the design, use, and deployment of automated systems to protect the American public in the age of artificial intelligence. These principles help provide guidance whenever automated systems can meaningfully impact the public’s rights, opportunities, or access to critical needs.
This post argues that for the types of large-scale, organized fraud attacks that many state benefits systems saw during the pandemic, solutions grounded in cybersecurity methods may be far more effective than creating or adopting automated systems.
What Works Cities helps local governments improve residents’ lives by using data and evidence effectively to tackle pressing challenges. The Certification Assessment helps cities benchmark their progress and develop a roadmap for improvement.
