This article reviews two examples of how Nava has used open-source technologies to bring human-centered testing practices to government services software.
The guidelines for bias-free language contain both general guidelines for writing about people without bias across a range of topics and specific guidelines that address the individual characteristics of age, disability, gender, participation in research, racial and ethnic identity, sexual orientation, socioeconomic status, and intersectionality.
NIST has created a voluntary AI risk management framework, in partnership with public and private sectors, to promote trustworthy AI development and usage.
National Institute of Standards and Technology (NIST)
This report summarizes progress made with agencies and members of the public to identify and reduce burdens that individuals, families, and small businesses face every day when interacting with government programs.
This article discusses how Code for America enhanced the CalFresh application process to better assist self-employed individuals in accessing their full benefits by clarifying self-employment definitions and simplifying income verification.
This Urban Institute article argues that poverty is driven by structural barriers rather than individual choices and advocates for safety net programs that address systemic inequities.
WIC enrollment has declined over the last decade, preventing millions of eligible low-income individuals from accessing its benefits. This report examines state WIC outreach pilots and discusses the effectiveness of text message outreach and key considerations when developing and launching targeted text outreach campaigns.
The Atlanta Fed’s CLIFF tools provide greater transparency to workers about potential public assistance losses when their earnings increase. We find three broad themes in organization-level implementation of the CLIFF tools: identifying the tar- get population of users; integrating the tool into existing operations; and integrating the tool into coaching sessions.
This course from the European Commission aims to provide participants with a comprehensive understanding of Law as Code and its relationship to digital-ready policymaking.
This report examines how state governments organize and manage human services programs, analyzing various agency structures and their impact on service delivery and coordination with the health care sector.
