This toolkit provides individuals and organizations with guidance, drawn from learning and experience, on how to use administrative and other data to inform program improvements. It collects concrete strategies and practitioner-tested tools designed to advance these efforts. These materials were developed in pilot projects with local Temporary Assistance for Needy Families (TANF) agencies as part of the TANF Data Collaborative (TDC).
In 2017, the Administration for Children and Families (ACF) under the U.S. Department of Health and Human Services began the TANF Data Innovation (TDI) project. Its goal was to expand TANF agencies use of TANF administrative and employment data to improve program services and outcomes for families with low incomes. This report focuses on the TANF Data Collaborative (TDC) component of the TDI. TDC provided technical assistance (TA) and learning opportunities to two groups: all TANF agencies serving families on or eligible for TANF, and a select few agencies chosen for the TDC Pilot Initiative.
This Blueprint is a whole-of-government effort that aims to provide a resource to assist federal decisionmakers in leveraging social and behavioral science to improve policy and program design and delivery.
The Atlanta Fed’s CLIFF tools provide greater transparency to workers about potential public assistance losses when their earnings increase. We find three broad themes in organization-level implementation of the CLIFF tools: identifying the tar- get population of users; integrating the tool into existing operations; and integrating the tool into coaching sessions.
The 2021 President’s Management Agenda identified federal customer experience as a priority area for improvement. GAO was asked to review OMB and selected federal agencies’ efforts to improve federal customer experience.
This dashboard provides a comprehensive view of underlying trends in unemployment across Michigan. It serves as an invaluable resource for understanding the impacts of unemployment on various industries, occupations, and communities. By providing detailed insights into sectors experiencing layoffs, claimant demographics, and the regions most affected, the dashboard equips us with the data needed to develop targeted solutions tailored to the needs of Michiganders.
The IRS Direct File Pilot Program After Action Report evaluates the 2024 pilot of a free, government-run tax filing system, assessing taxpayer participation, user experience, and potential for future expansion.
EBT theft has deeply damaged the lives of the lowest-income Americans. The following insights reveal a system that leaves people in the dark and fails to protect a crucial lifeline.
CMS has identified a number of immediate and longer-term strategies that states can implement to improve application processing timeframes and address application backlogs.
This report contributes to the quantitative measurement of psychological burdens by examining a case study of a single social program: the Supplemental Nutrition Assistance Program, by considering new quantitative measures of the psychological burdens faced by SNAP applicants.
This research brief summarizes the ideas and recommendations from sessions with dozens of cross-sector stakeholders within the technology ecosystem to identify conditions for better, healthier, more secure digital ecosystems that could help guide the next generation of open protocols and platforms.
