Service Delivery Area: Benefits
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What is Meaningful Community Engagement?
The Community-Driven Policies and Practices project engaged people experiencing poverty in power-building sessions to develop advocacy plans for economic justice. This report offers recommendations for nonprofits to engage people with lived experience of poverty in advocacy.
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Pathways to Economic Mobility: Mobility Experiences
Through analyzing hundreds of research studies and surveying thousands of Americans this report identifies 28 life experiences that drive lifetime income, called mobility experiences.
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Playbook for Replicating Rx Kids
Rx Kids provides unconditional cash support to expectant mothers and infants in Flint, Michigan, using TANF funds and private philanthropy.
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Using TANF Funds to Provide Cash to Families
This guide outlines how states can use TANF funds to provide direct cash assistance to families, particularly through flexible mechanisms like nonrecurrent short-term benefits (NRSTs).
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Summer of CX Webinar Series: Principles to Improve CX
This webinar discusses the White House Executive Order and federal agency guidance for improving customer experience in public benefit programs.
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Unemployment Insurance IT Modernization Grant Projects: Phase 1 Summary Report
This report summarizes findings and observations on the implementation of Phase 1 of the U.S. Department of Labor’s Open UI Initiative, highlighting effective strategies, challenges, opportunities, and recommendations for supporting states’ UI modernization efforts.
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Paving the Road to ACCESS: Early Insights from the Aligned Customer-Centered Ecosystem of Supports & Services (ACCESS) Initiative
Through the ACCESS project, key collaborators have shared insights into current and future opportunities for alignment within their agencies, including potential enablers for and barriers to alignment activities.
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Modernizing Unemployment Insurance: Lessons From The Tiger Teams
This report presents findings from a review by the Bipartisan Policy Center of DOL’s Tiger Teams initiative.
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How to Streamline Verification of Eligibility for Medicaid and SNAP
This toolkit offers strategies for advocates and state agencies to enhance the efficiency of eligibility verification processes for Medicaid and SNAP, aiming to reduce administrative burdens and improve access to benefits.
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The Five Phases of Successful Data Analytics: TANF Data Collaborative Pilot Resources Toolkit
This toolkit provides individuals and organizations with guidance, drawn from learning and experience, on how to use administrative and other data to inform program improvements. It collects concrete strategies and practitioner-tested tools designed to advance these efforts. These materials were developed in pilot projects with local Temporary Assistance for Needy Families (TANF) agencies as part of the TANF Data Collaborative (TDC).
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Building and Sustaining Data Analytics Capacity: The TANF Data Collaborative Pilot Initiative Final Report
This report focuses on the TANF Data Collaborative (TDC) component of the TANF Data Innovation (TDI) project.
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SNAP Keys to Application Processing Timeliness
This document provides guidance on strategies to achieve and maintain acceptable timeliness rates for SNAP benefit approval and delivery.