Resource Format: Toolkit
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User Research ReOps Tools
This is a community-based project focused on creating and maintaining a resource for researchers and research operations specialists that will empower people to find out not only what tools are being used, but also in which industry, by what size of teams, and where in the world.
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Human-Centered Design 18F User Experience Design Guide
The 18F User Experience Guide covers approaches to research and design.
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Accessibility Usability testing kit
A collection of guidelines and templates to help you check the usability of election materials
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User Research Design Resource Tools
Use these activities, tools, and how-tos as a starting point — we hope you’ll hack them for whatever challenge you’re working on.
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User Research Civic Service Design Tools & Tactics
Website with various articles regarding civic service design tools and tactics, case studies, and other articles.
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User Research 18F Methods Collection
A collection of tools to bring human-centered design into your project.
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Data Benefits Access for Student Success: A Toolkit For Leveraging Data to Find Eligible Students
Each year, millions of college students struggle to pay for their education and basic needs, including food, childcare, housing, healthcare, and internet service. Among those students are a disproportionate number of first-generation students and students of color. This toolkit aims to build institutional capacity to enable all students to put food on the table, improve health outcomes, focus on school, and graduate.
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Human-Centered Design Improving Unemployment Fraud Reporting with User Research
User research + design kit in for improving the UI fraud reporting experience, available in English and Spanish
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Policy Basic Income and Local Government: A Guide to Municipal Pilots
This guide consolidates learning and spotlights principles, insights, and emerging practices to guide municipal leaders and public-private partnerships interested in designing basic income programs that are ethical, equitable, rigorous, informative, and consequential for local, state and national policymaking.
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Procurement Exiting Technology Projects
This booklet is designed to help procurement officers and other stakeholders ensure continuity of service, enable seamless future technology upgrades, and plan for contingencies. You can use it to evaluate a prospective vendor contract or bid, or to document how a project went.
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Procurement Contracting for Transformation Toolkit
Tangible tools, scoring guides and strategies to embed equity and wellbeing into your procurement process. Designed for human services with opportunities to apply these principles to other fields.
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Procurement Accessible Technology Procurement Toolkit
A guide on how to procure for accessible technology.