Resource Format: Report
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AI-Powered Procurement: Harnessing AI’s Potential for More Efficient State Procurement Practices
Public procurement in state governments can be slow and inefficient, but artificial intelligence (AI) offers a solution by automating tasks, improving decision-making, and addressing workforce gaps, as highlighted in a joint brief by NASCIO and NASPO.
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Community Navigators Can Increase Access to Unemployment Benefits and New Jobs While Building Worker Power
Evidence from the Maine Peer Workforce Navigator program shows that workers and government can benefit from well-designed community partnerships.
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AI-Powered SNAP Modernization: Analysis of Policy Issues Impacting the Use of Artificial Intelligence in SNAP Case Processing
This publication unpacks the rapidly evolving policy landscape surrounding the use of AI in SNAP case processing.
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Lived Experience in Policymaking Guide
This short guide aims to draw out the principles, behaviours and mindsets, that underpin lived experience work.
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Improving RFPs with User Research How “Summary Sheets” Can Improve Solicitations
This report explores how "summary sheets" can improve government IT procurement by making RFPs clearer and easier for vendors to evaluate.
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Red-Teaming in the Public Interest
This report explores how red-teaming practices can be adapted for generative AI in ways that serve the public interest.
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A Field Guide for Financing Public-Sector Integrated Data Systems and Evaluation
This guide provides practical financing strategies for governments to build, maintain, and expand integrated data systems (IDS) and evaluation capacity using federal and non-federal funding sources.
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Lessons from Pennsylvania’s Generative AI Pilot with ChatGPT
This report shares key findings from Pennsylvania’s pilot using ChatGPT Enterprise to explore generative AI in government work.
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Medicaid and CHIP Eligibility, Enrollment, and Renewal Policies as States Resume Routine Operations
This report provides an early 2025 snapshot of state Medicaid and CHIP policies as they return to normal operations post‑pandemic, focusing on eligibility, enrollment, and renewal processes.
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AI and Government Workers: Use Cases in Public Administration
The report examines how AI deployment across state and local public administration such as chatbots, voice transcription, content summarization, and eligibility automation are reshaping government work.
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Data Coordination at SNAP and Medicaid Agencies: A National Landscape Analysis
Benefits Data Trust (BDT), in collaboration with the Center for Health Care Strategies (CHCS), conducted a nationwide analysis of how states coordinate across Medicaid and SNAP programs to streamline access to benefits.
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Making Integrated Benefits Easy to Access Online and on Mobile Phones
This resource describes how different agencies have updated their systems to increase online and mobile access to benefits information and applications, including using text messages to share benefits information with residents.