The Playbook’s purpose is to guide researchers while supporting and lending authority to community organizations as they advocate for partnerships that will benefit their constituencies. The Playbook aims to provide some answers to such questions as: How can technologists and scientists engage communities in a spirit of partnership, without such extractive practices? How can community organizations work with researchers in ways that benefit their communities and expand their capacity, rather than burdening their staff?
This brief examines how direct cash transfers (DCTs) can improve maternal and infant health outcomes, particularly among low-income and racially marginalized populations, by reducing poverty during pregnancy and early parenthood
The portfolio page outlines federal projects focused on elevating how people interact with government services by prioritizing user needs, accessibility, equity, and consistency across agencies.
This assessment aims to help states gain a comprehensive understanding of their successes and shortcomings in their data strategies and enhance their strategic and tactical plans.
The Digital Services Network (DSN) spoke with Connecticut’s digital program manager, Max Gigle, and Director of Digital Government and Operational Excellence David Labbadia, to learn more about the team’s human-centered approach to developing Business.CT.gov as the first step on the path toward an “all-digital government.”
This article examines the concept of "viral cash" and suggests that the future growth of basic income programs will depend on advocacy networks rather than traditional policy diffusion across jurisdictions.
These Figma artifacts illustrate the end-to-end design of Boston’s digital mattress recycling service, including resident scheduling flows, mobile interfaces, alerts, and design system components.
This exploratory brief outlines the City of Boston’s phased plan to build a digital system for scheduling, managing, and reporting mattress and bulky item recycling pickups.
This study highlights a 2.2% increase in citizen satisfaction with federal services, reaching a seven-year high, driven by improvements in digital experiences, government processes, and complaint handling.
Guidance from Washington Technology Solutions (WaTech) outlining the state’s framework for responsibly procuring, deploying, and monitoring generative AI technologies across government agencies.
This report provides an overview of the task force’s work in assessing, guiding, and recommending policies for the safe, ethical, and effective use of generative AI across Alabama’s executive-branch agencies.
State of Alabama Generative Artificial Intelligence (GenAI) Task Force
