This one-pager introduces Iowa’s Child Care Search tool, a family-friendly application that helps users find real-time child care vacancies based on their commute, preferences, and provider offerings.
Benefits Data Trust (BDT) is a nonprofit that connects people to public benefits through a streamlined, phone-based application system called Benefits Launch, which reduces redundant questions and speeds up the process for multiple programs. BDT's approach, supported by a custom-built rules engine, has facilitated over 800,000 benefit enrollments, helping secure over $9 billion for eligible households across seven states.
Best practices for procuring and developing accessible tools that utilize artificial intelligence (AI) and how to ensure that they are in compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and Level AA.
The Commonwealth of Massachusetts Executive Office of Technology Services and Security (EOTSS)
This session from FormFest 2024 focused on how governments are scaling their SNAP benefits programs, with Maryland’s improved integrated benefits application and the Office of Evaluation Sciences’ changes to questions on the SNAP application.
A structured spreadsheet template designed to audit, compare, and standardize government forms by breaking them down into individual fields, guidance, and general instructions.
This memorandum summarizes the fiscal and programmatic impacts of Public Law 119-21 (H.R. 1 – “One Big Beautiful Bill”) on the state, detailing major provisions related to SNAP, Medicaid, higher education, taxation, and other federally funded programs.
Prepared by the Washington State Office of Financial Management’s State Human Resources Division under Executive Order No. 24-01, this report examines the potential effects of GenAI on state employees across sectors including education, IT, and law enforcement.
Washington State Office of Financial Management (OFM)
This blog post shares five key service design lessons from U.K. experts Lou Downe and Sarah Drummond, offering practical guidance for building more connected, user-centered government services in British Columbia.
A video tour by the NYS Design System team to help you learn how to quickly build accessible, mobile-friendly, user-friendly digital services with the Design System.
