An introduction to digital accessibility, emphasizing the importance of designing digital content to be usable by individuals with various disabilities, and guidelines and assistive technologies that support inclusive digital interactions.
A practical resource explaining how to choose and use different fidelity modes in rapid prototyping to align team understanding and streamline design iterations.
A case study describing how a 90-day generative AI (GenAI) pilot using Google’s Gemini tool was conducted across state agencies to assess productivity, creativity, and responsible use in government work.
Colorado Governor's Office of Information Technology (OIT)
A user research–driven persona framework that identifies key resident groups interacting with government services and outlines their needs, behaviors, and pain points to inform digital service design.
A municipal resource outlining Salt Lake City’s approach to digital accessibility, including standards, policies, and actions to ensure all residents can access online services and information.
The A11y Jam opening session that introduces the April 2026 DOJ digital accessibility requirements and provides practical, plain-language guidance for government teams preparing for compliance.
An A11y Jam session on how state agencies prioritize and manage digital accessibility compliance across complex systems using data-driven strategies and cross-agency coordination.
A strategic roadmap outlining the vision, goals, and measurable success criteria for building a unified, resident-centered digital portal for Washington State services.
Louisiana issued an RFI to identify solutions that can provide a technology platform for determining eligibility and managing cases across multiple human services programs.
