Produced By: Non-profit
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Best Practices for SNAP Telephonic Signatures
Guide detailing best practices for states, counties, and municipalities to adopt telephonic signatures.
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Advocate’s Guide to MAGI
The National Health Law Program released an updated Guide to Modified Adjusted Gross Income, including sections on ACA tax filing and reporting, clarification on commonly asked questions about Social Security Income, and updated IRS tax filing thresholds.
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Access for All: Innovation for Equitable SNAP Delivery
This brief describes the current state of SNAP benefit delivery through the electronic benefits transfer (EBT) card, identifies the features necessary for SNAP benefit delivery to ensure consistency with principles of equity and inclusion, and explores how future SNAP benefit delivery can keep up with rapid changes in commercial payment infrastructure.
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Who Did Not Get the Economic Impact Payments by Mid-to-Late May, and Why?
A study by the Urban Institute assessing why around 12 million individuals were at risk of not getting stimulus check payments as provided by the CARES Act.
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Data Using SNAP Data for Medicaid Renewals Can Keep Eligible Beneficiaries Enrolled
Medicaid enrollees must renew their eligibility every 12 months, resulting in extensive “churn,” whereby eligible people continuously cycle on and off of Medicaid instead of remaining continuously enrolled. States can use detailed SNAP income data to reduce churn and thus reduce the burden on beneficiaries and agencies.
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Data Using Data Matching and Targeted Outreach to Enroll Families With Young Children in WIC
WIC enrollment has declined over the past decade, but evidence from randomized control trials indicates that using data from other programs to identify WIC-eligible families and following up with text-based outreach can boost program participation.
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Human-Centered Design The Missed Opportunity in Online Benefits Applications: Mobile First
The ubiquity of mobile devices makes it imperative to build “mobile first” services, i.e. services built with the expectation that they will primarily be accessed on mobile devices. This article also outlines important considerations and suggestions for implementing mobile-first user interfaces.
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Communications Targeted Text Message Outreach Can Increase WIC Enrollment, Pilots Show
WIC enrollment has declined over the last decade, preventing millions of eligible low-income individuals from accessing its benefits. This report examines state WIC outreach pilots and discusses the effectiveness of text message outreach and key considerations when developing and launching targeted text outreach campaigns.
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Human-Centered Design Practica: Learn to Design Institutions That Put People First
Online courses from Civilla regarding human-centered design for public institutions.
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Human-Centered Design Power to the Public: The Promise of Public Interest Technology
This book presents a blueprint for how governments and nonprofits can utilize digital technology to solve pressing twenty-first century issues.
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Opportunities to Streamline Enrollment Across Public Benefit Programs
Data-sharing across public benefits programs can help enroll low-income people into other benefits for which they qualify. This guide helps local policymakers and program officials identify opportunities under federal law to streamline the application and enrollment process.
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Moving Child Care Assistance Applications Online Means More Families Get the Help They Deserve
Hennepin County, Minnesota, partnered with Code for America to develop a six-month long experiment where participants were given the option to submit the normal paper-based application or opt into an online application.