This course gives participants a substantive overview of the human-centered design framework and offers opportunities to practice applying concepts from the course to your work.
These fact sheets provide detailed, state-specific data illustrating SNAP's role in reducing hunger and bolstering local economies across the United States
This example examines Miami-Dade County's initiative to streamline digital applications for LIHEAP, aiming to improve accessibility and efficiency for residents seeking energy assistance.
The article examines the participation of adults aged 50 and older in the Supplemental Nutrition Assistance Program (SNAP) in 2022, highlighting the program's role in reducing food insecurity and poverty among older adults, especially those with disabilities.
This report documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
mRelief is a nonprofit that helps individuals in all 53 U.S. states and territories determine SNAP eligibility and apply using easy-to-use web and text tools. Their simplified, inclusive approach has supported over 2.7 million people and unlocked over $1 billion in benefits, focusing on minimizing barriers and adapting eligibility rules across states.
The Digital Service Network (DSN) spoke with staff from ODX — Megan Evans Seeds, chief digital officer, and Lisa Yang, digital accessibility coordinator — to discuss their efforts to help center digital accessibility across Hennepin County government.
