A case study that reflects on the design, implementation, and early outcomes of a local child care wage boost pilot aimed at improving job quality and retention in the child care workforce.
This article examines how Chile’s SUSESO is balancing cost-focused procurement criteria with ethical AI concerns in its medical claims automation process.
This research paper explores how government design systems function as the “translation layer” of digital public infrastructure, transforming technical systems into accessible, trustworthy citizen experiences.
The article explores the importance of participatory planning in policymaking, emphasizing how engaging impacted communities improves program design, equity, and trust in government, with a focus on early childhood education initiatives.
The Texting Playbook provides guidance and well-researched strategies to help state agencies implement texting in support of Medicaid, SNAP, WIC, and other benefits programs. It provides an overview of how to start texting clients; the types of messages to send, including real examples; Federal Communications Commision (FCC) policy guidance; how to encourage opt-ins and collect consent; how to avoid coming across as spam; and a cost analysis of texting.
This report highlights 5 key takeaways from the Aspen Institute Financial Security Program's 2022 Benefits Forum, where 55 experts from various sectors discussed solutions for improving public and private benefits to better support workers and their families.
This benefits protection toolkit is a step-by-step guide to develop and integrate a benefits protection strategy into your Direct Cash Transfer (DCT) program design. This toolkit includes a set of customizable templates, letters, and other tools which should be downloaded and modified for your pilot and local context.
