This course gives participants a substantive overview of the human-centered design framework and offers opportunities to practice applying concepts from the course to your work.
This example examines Miami-Dade County's initiative to streamline digital applications for LIHEAP, aiming to improve accessibility and efficiency for residents seeking energy assistance.
This guide provides practical financing strategies for governments to build, maintain, and expand integrated data systems (IDS) and evaluation capacity using federal and non-federal funding sources.
This guide outlines ethical frameworks and best practices for responsibly collecting and using demographic and other sensitive data to build equitable digital products.
An overview of current technology systems used by WIC agencies nationwide, highlighting trends, challenges, and opportunities for modernization to improve program efficiency and participant experience.
An analysis showing that a proposed plan to shift some cost of SNAP benefits to states could push nearly 900,000 additional people into poverty during a recession.
This article offers three human‑centered strategies to help state agencies implement expanded work reporting requirements in SNAP and Medicaid under H.R. 1 with minimal burden on clients and staff.
