Hear perspectives on topics including centering beneficiaries and workers in new ways, digital service delivery, digital identity, and automation.This video was recorded at the Digital Benefits Conference (BenCon) on June 14, 2023.
Tech Talent Project has partnered with American Enterprise Institute, the Beeck Center for Social Impact + Innovation at Georgetown University and New America to release a series of memos to help states make quick, meaningful progress in building technical capacity while avoiding past pitfalls.
Due to technology’s disruptive force in society and on the labor force, it is necessary to revisit the relationship between employees, governments, and citizens. This report asserts that the next president should immediately sign two Executive Orders (EOs) to address the current work crisis and the urgent economic emergency that has left Americans evicted, unable to pay bills, make rent, or put food on the table.
This guide is intended to provide a general overview of the national statutory and regulatory landscape governing the legality of sending large volumes of text messages and sharing client information.
This report recommends updating the methodology used by the Census Bureau to calculate the Supplemental Poverty Measure (SPM) to reflect household basic needs and replace the current Official Poverty Measure as the primary statistical measure of poverty. The report assesses the strengths and weaknesses of the SPM and provides recommendations for updating its methodology and expanding its use in recognition of the needs of most American families such as medical care, childcare, and housing costs.
National Academies of Sciences, Engineering, and Medicine
The nation’s long-term care system has struggled for many years, and those constraints are expected to deepen as our nation ages. In 2019, Washington State became the first in the United States to pass legislation that would enable a public state-operated long-term care insurance program, the Washington Cares Fund. We conducted research with the goal to identify concrete ways for Washington State to implement this fund so that it is accessible to all and it supports living-wage jobs for care workers. In this report, we discuss our research methods, we present personas of individuals seeking long-term supports and services from the Washington Cares Fund, and we offer a list of recommendations that, while intended for Washington State, we see as applicable to other states that will embark on offering similar long-term services to residents.
Code for America initially introduced the concept of Delivery-Driven Government in 2018. This article refreshes its original principles and expands on what the organization has learned to make its concepts clearer.
Based on state agency survey responses, this report summarizes key findings from the first calendar year of pandemic response and provides policy considerations for the future of SNAP.
American Public Human Services Association (APHSA)
The article explains that for government agencies to successfully use Agile software development with vendors, they need to make changes in staffing—specifically by creating roles like a product owner and technical lead within the agency.
A nationwide survey capturing how state chief data officers are structured, resourced, and operating, and how the role is evolving to support data-driven government.
National Association of State Chief Information Officers (NASCIO)
A practical toolkit that helps human services agencies coordinate programs and benefits to better support whole families through aligned policies, processes, and service delivery.
