Produced By: Local/Municipal Government: Agency
-
San Jose Citywide Data Strategy
The City of San José’s Citywide Data Strategy sets a three-year roadmap to unify data practices across departments, strengthen equity and transparency, and leverage data and AI to improve public services
-
Sneak Peek of DC’s Field Guide to Fix Government Forms
Get an exclusive first look at The Lab @ DC’s form design playbook with tips, lessons, and engagement strategies from redesigning 60+ forms.
-
Redesigning and Standardizing Information About Government Assistance
The Seattle.gov website's new Assistance and Discounts page centralizes information on city benefits and services, offering a user-friendly and consistent experience across 7,000 pages.
-
User Experience Toolkit
City of Boston's User Experience Toolkit to support City employees in learning how to execute a UX project.
-
Serving the Citizens—Not the Bureaucracy: A Strategic Vision for City Procurement
Report proposing that cities reimagine procurement as a public service, which can unlock a world of ideas for change and improvement.