Differing federal requirements for public benefit applications create significant barriers for applicants and complicate state efforts to integrate services.
The Modern Government Leaders program brought together federal executive innovators to share best practices and drive service delivery and process modernization.
The Policy2Code Prototyping Challenge explored utilizing generative AI technology to translate U.S. government policies for public benefits into plain language and code, culminating in a Demo Day where twelve teams showcased their projects for feedback and evaluation.
The team developed an application to simplify Medicaid and CHIP applications through LLM APIs while addressing limitations such as hallucinations and outdated information by implementing a selective input process for clean and current data.
The team developed an application to simplify Medicaid and CHIP applications through LLM APIs while addressing limitations such as hallucinations and outdated information by implementing a selective input process for clean and current data.
Public procurement in state governments can be slow and inefficient, but artificial intelligence (AI) offers a solution by automating tasks, improving decision-making, and addressing workforce gaps, as highlighted in a joint brief by NASCIO and NASPO.
National Association of State Chief Information Officers (NASCIO)
This session from FormFest 2024 focused on improving service delivery by hearing about work in multiple cities to rapidly digitize service delivery and work by the Department of Veteran Affairs around implementing service design principles in form revisions.
This annotated bibliography compiles key resources on data linkage and integration for research and statistical purposes, focusing on best practices, governance, and technical considerations.
Implementing an API standard for WIC Management Information Systems (MIS) would enable seamless integration of digital tools, enhancing service delivery and accessibility for participants and staff.
In this presentation, team members from the North Carolina Department of Health and Human Services provide an overview of the implementation process for cross enrollment with SNAP, WIC, and Medicaid in North Carolina.
North Carolina Department of Health and Human Services
A catalogue to help teams design trustworthy services that work for people. Categories including informing decisions, signing into services, giving and removing consent, and doing security checks.
Modular contracting doesn’t just mean that you break one procurement into several pieces. This article shows you how to take a modular approach with a single contract divided up into natural break points.
