Produced By: Individual
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User research is a team sport
User research requires working as a team, since it necessitates running sessions with participants, observing and moderating research sessions, analyzing and synthesizing results, as well as communicating results effectively.
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Breaking into Civic Tech
A blog/guide from Chris Kuang for those interested in learning more about civic tech.
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A list of open LLMs
These LLMs (Large Language Models) are all licensed for commercial use (e.g., Apache 2.0, MIT, OpenRAIL-M).
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Platformland: Book Talk with Richard Pope
In this webinar, Richard Pope shares more about translating the ideas in his book, "Platformland," into practice.
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Civic Tech and Design Timeline
A timeline that maps key milestones, tools, and movements in the evolution of civic technology and design beginning in 1888.
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United States Digital Service Origins
This is an independent oral history archive documenting the founding and early development of the U.S. Digital Service (USDS) between 2009 and 2015.
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Better Language Translation Through Machine Learning: Everything I Wish I Knew 6 Months Ago
A discussion of lessons learned in the City of San José’s efforts to provide inclusive digital services for all residents through the San José 311 app.