Produced By: Academic
-
The Consequences of Decentralization: Inequality in Safety Net Provision in the Post–Welfare Reform Era
This article examines how the decentralization of safety net programs after welfare reform has led to growing inequality in benefit generosity and access across U.S. states.
-
FormFest 2024 Recap: How IRS Direct File Demystified Tax Forms and Built Trust
An event recap from one of FormFest 2024's mainstage sessions featuring speakers from the Internal Revenue Service (IRS).
-
Balancing Security and Customer Experience During Digital Account Creation and Authentication for Benefits Delivery at BenCon 2024
This presentation explores the balance between security and user experience in digital benefit account creation and authentication, highlighting insights from a forthcoming playbook focused on SNAP and Medicaid portals.
-
Policy2Code Demo Day Recap
A recap of the twelve teams who presented during the Policy2Code Prototyping Challenge at BenCon 2024.
-
Cross Training Government Staff and Community Assisters on Multiple Benefits
The examples in this guide describe how peer-to-peer training and updated interview scripts can help connect residents to the benefits they are eligible for.
-
Accessible Benefits Information: Reducing Administrative Burden and Improving Equitable Access
This guide highlights best practices in benefits access, showcasing how Michigan, New York City, and San José improve accessibility through plain language, multilingual translation, resident co-creation, and technology tools.
-
Digital Service Network: PUBA 731: Human Resources Management – Structures and Budgets of Digital Service Teams
This research study analyzes the structural and budgetary layout of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels. In doing so, it sets out to answer the research question: “How are digital service teams structured and funded?”
-
Playbook for Replicating Rx Kids
Rx Kids provides unconditional cash support to expectant mothers and infants in Flint, Michigan, using TANF funds and private philanthropy.
-
Designing for Multilingual Translation
This resource guide outlines approaches for translating content to improve equitable access to benefits.
-
Digital Identity and the Federal Government: Recent Actions and Interest
This short resource guide highlights some key actions at the federal level around digital identity topics in 2022.
-
Evaluating Facial Recognition Technology: A Protocol for Performance Assessment in New Domains
In May 2020, Stanford's HAI hosted a workshop to discuss the performance of facial recognition technologies that included leading computer scientists, legal scholars, and representatives from industry, government, and civil society. The white paper this workshop produced seeks to answer key questions in improving understandings of this rapidly changing space.
-
Practitioner Picks: Digital Housing Edition
Practitioner Picks is a new quarterly series designed to add fresh resources to the Digital Government Hub’s library, helping people improve government digital service delivery. Each issue spotlights resources chosen by practitioners in a specific service delivery area along with their insights on why these picks are valuable additions to the Hub. In this edition, our contributors round up resources to help bring housing services into the digital age.