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AI Strategy for the Federal Public Service 2025-2027
This strategy document establishes a governance framework and roadmap to ensure responsible, trustworthy, and effective AI use across Canadian federal institutions.
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Seattle Executive Order 2025-03: Making Information Inclusive in Writing and Design
This Executive Order mandates citywide actions to make government information more inclusive, accessible, and understandable through digital accessibility and plain language initiatives.
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GOV.UK Design System
A web-based platform that provides design principles, accessible UI components, and guidance to help teams across the UK government create consistent, user-centered digital services.
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Use of Advanced Automation in SNAP: Feb 2025 Revision
This 2025 memo outlines updated guidelines for state agencies' use of advanced automation in SNAP administration.
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CalAcademy
CalAcademy is California’s public sector innovation training program, equipping state employees with modern skills like human-centered design, data analytics, and a product mindset to enhance government services.
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Civilla Practica: Learn to Design Institutions that Put Humans First
Online courses from Civilla to help you build capacity and deliver impact at scale – designed for government staff and advocates.
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Building Teams That Last
This brief highlights strategies for hiring, retaining, and upskilling digital service teams to ensure long-term success in government.
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Tech to Gov Cheat Sheet: Translating Government Titles and Tech Roles
This cheat sheet helps job seekers translate private-sector technology roles and skills into equivalent U.S. government job classifications and titles.
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Digital Identity Community of Practice 2025 Q3 Meeting: Beneficiary Feedback on Identity Proofing
On July 16, members of the Digital Identity Community of practice gathered to learn how peers are gathering beneficiary feedback on their experiences with accounts and proving their identity.
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Reference Base: Access, Privacy, and Security Resources for Identity Management
This collection of research references is designed to support government agencies designing public-facing identity management processes that meet people’s needs.
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R&D Glossary: Automating Enrollment Proofs
This internal glossary defines key terms and concepts related to automating enrollment proofs for public benefits programs to support shared understanding among product and policy teams.
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Document extraction to accelerate application processing
This case study details the development of a document extraction prototype to streamline benefits application processing through automated data capture and classification.