The Lost in the Labyrinth brief examines how fragmented early care and education (ECE) programs across the U.S. create challenges for families seeking services for young children.
The IRS is arguably the single most critical benefits administrator in the country, given its responsibility for tax credit-based relief programs, and COVID-19 relief payments. Despite these programs’ incredible progress in reducing poverty, and despite great strides by the IRS to implement them successfully, accessing IRS benefits remains too difficult for many low-income families. This report presents a comprehensive agenda to increase benefit coverage rates, simplify Americans’ interactions with the IRS, and decrease the portion of IRS benefits diverted to third parties.
A New America report examines the Volunteer Income Tax Assistance (VITA) program, highlighting its role in aiding low-income tax filers and offering recommendations to enhance public benefit access through improved tax filing assistance.
This policy brief outlines how improved data sharing between federal agencies, state and local governments, and institutions can leverage existing data from other benefits programs to streamline eligibility processes and benefits uptake for the Affordable Connectivity Program (ACP) and other programs.
This report details the development and deployment of My File, an open-source digital document management tool designed to help individuals securely store and share documents needed to access public services.
The Sprint 2 Report: Michigan UI Claimant Experience by Civilla and New America examines challenges in Michigan’s unemployment insurance (UI) system and provides human-centered design recommendations to improve accessibility, clarity, and user experience.
Part of the $1.9 trillion recovery package that Biden signed into law includes a $1 billion grant to the Technology Modernization Fund. The fund’s purpose is to help federal agencies upgrade their cybersecurity and modernize their technology. The TMF is a chance for federal agencies to move toward a responsive model of government, where people quickly and easily access the resources they need.
The article explores the importance of participatory planning in policymaking, emphasizing how engaging impacted communities improves program design, equity, and trust in government, with a focus on early childhood education initiatives.
