Organization: Beeck Center for Social Impact + Innovation
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Embracing Improvisation to Improve City of Reykjavik Forms: A FormFest 2024 Profile
A profile on FormFest speaker Arna Saevarsdottir, featuring stories about her motivations for working on public sector form innovation.
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Climate resilience requires equitable access to quality green jobs. Saint Paul is making strides.
This article highlights how the City of Saint Paul and Ramsey County are advancing equitable access to climate-resilient green careers through their participation in TOPCities.
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Project Snapshot: The “Income Passport”: Income Verification for Gig Workers in Louisiana and Alabama
In response to COVID-19, the Workers Lab and Steady developed the "Income Passport" to streamline gig workers' unemployment benefit applications by pulling income data directly from gig platforms and financial accounts. This tool reduced manual verification time, helped prevent fraud, and improved workers' access to full benefits, with successful tests in Alabama and Louisiana demonstrating significant time savings and improved service delivery.
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Digital Identity in Public Benefits
In this updated primer, the DBN describes how identity proofing and authentication show up in public benefits applications and outlines equity and security concerns raised by common identity proofing and authentication methods.
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What is Digital Identity?
In this updated primer, the DBN introduces the concept of digital identity, and provides brief snapshots of digital identity-related developments internationally and in the U.S.
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Making a Successful Shift to Digital-first Government
As they transition to providing more services online, there are ways governments can get creative working around talent shortages and entrenched bureaucracies.
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Why Governments Should Prioritize UX for Everyone
Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.
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Recent Developments in Unemployment Insurance Modernization
The UI Technology Coordinating Coalition hosted a virtual conversation on April 13, 2023 focused on recent developments in unemployment insurance (UI) modernization efforts with guests from the U.S. Department of Labor's Office of UI Modernization and the Illinois Department of Employment Security.
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Text to Connect: Using Text Message Outreach to Reduce SNAP Churn (Full Guide)
This guidebook aims to equip state and local agencies with the practical insights they need to develop a text messaging outreach program for SNAP recertification.
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Digital Benefits Wishlist
The Digital Benefits Wishlist collects on tools, resources, or policy changes needed to improve benefits delivery.
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Rules as Code Demo Day | Demo 5: mRelief SNAP Eligibility Screener | Zareena Meyn and Dize Hacioglu
At Rules as Code Demo Day Executive Director Zareena Mayn and Chief Technology Officer Dize Hacioglu of mRelief demoed the code for their Supplemental Nutrition Assistance Program (SNAP) eligibility screener. mRelief is a women-led team that provides a web-based and text message-based SNAP eligibility screener to all 53 states and territories that participate in SNAP. They demonstrated how they have modularized their code to host federal program rules and state-specific rules.
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Lightning Talks at BenCon 2023
This video was recorded at the Digital Benefits Conference (BenCon) at Georgetown University on June 14, 2023.