Location: United States
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Benefits Launch Express
Created by Benefits Data Trust, Benefits Launch Express is a high-level eligibility screening and assistance finder available to Philadelphia residents. The tool screens eligibility for 29 programs and is estimated to take up to 10 minutes to complete.
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City of Santa Ana Website Feedback Form
The City of Santa Ana's website feedback form.
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State of Kansas Generative Artificial Intelligence Policy
State of Kansas' generative artificial intelligence (AI) policy for Executive Branch agencies.
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NYC Benefits Platform: Eligibility Screening API
The NYC Benefits Screening API provides machine-readable calculations and criteria for benefits screening that power the ACCESS NYC screening questionnaire.
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Commonwealth of Massachusetts Executive Order No. 629 Establishing an Artificial Intelligence Strategic Task Force
Commonwealth of Massachusetts Executive Order No. 629, "Establishing an Artificial Intelligence Strategic Task Force"
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State of Connecticut Policy AI-01 AI Responsible Use Framework
The State of Connecticut's policy on Artificial Intelligence (AI) Responsible Use establishes a comprehensive framework for the ethical utilization of artificial intelligence in the Connecticut state government.
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Login.gov
Described as the “public’s one account for government,” this U.S. government website allows users to use one account and password for secure, private access to participating government agencies.
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City of Seattle Digital Style Guide
Style guide for creating digital experiences in the City of Seattle
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State of Oregon Data Governance Policy
Data governance policy for the State of Oregon.
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Project Snapshot: The “Income Passport”: Income Verification for Gig Workers in Louisiana and Alabama
In response to COVID-19, the Workers Lab and Steady developed the "Income Passport" to streamline gig workers' unemployment benefit applications by pulling income data directly from gig platforms and financial accounts. This tool reduced manual verification time, helped prevent fraud, and improved workers' access to full benefits, with successful tests in Alabama and Louisiana demonstrating significant time savings and improved service delivery.
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Project Snapshot: mRelief
mRelief is a nonprofit that helps individuals in all 53 U.S. states and territories determine SNAP eligibility and apply using easy-to-use web and text tools. Their simplified, inclusive approach has supported over 2.7 million people and unlocked over $1 billion in benefits, focusing on minimizing barriers and adapting eligibility rules across states.
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Crafting a Theory of Change for Digital Transformation in Government
In our research announcement on theories of change (ToC) for digital government, the Digital Service Network shared our belief that all Digital Service (DS) teams should work to develop a ToC.