Location: United States
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A Sandbox for GenAI in the Commonwealth of Pennsylvania: A Digital Service Network Spotlight
DSN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.Â
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Hawaii Data Quality Guidelines
These standardized guidelines are intended to manage data quality across Hawaii state agencies, covering key dimensions, compliance expectations, and best practices for both general and geospatial data.
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Human Services Work Requirement Crosswalk as Impacted by the Big Beautiful Bill Act (OBBBA/H.R. 1)
This crosswalk compares provisions in H.R. 1 with existing human services policies, focusing on how proposed federal work requirements could affect programs like TANF, SNAP, and Medicaid.
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Digital Doorways Research Artifact: New York SNAP/Medicaid Integrated Application Stimuli
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for New York's integrated online application that includes SNAP and Medicaid.
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Prioritize Customer Needs in Ohio Benefits System
This report presents findings and recommendations from a user experience study based on interviews with 156 participants enrolled in Medicaid and SNAP.
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Use of Advanced Automation in SNAP: Feb 2025 Revision
This 2025 memo outlines updated guidelines for state agencies' use of advanced automation in SNAP administration.
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Long Beach Digital Inclusion Resource Guides
This guide outlines free and low-cost digital inclusion resources available in Long Beach, CA, including internet access, device distribution, digital skills training, and job readiness programs.
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New York State Experience: Annual Report Summary
This summary outlines statewide progress in improving digital services, reducing administrative burdens, and elevating customer satisfaction through human-centered and data-informed government design.
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FormFest 2024 Recap: Welcome to FormFest
An event recap from one of FormFest 2024's opening main stage featuring speakers from the Commonwealth of Pennsylvania, State of Maryland, Beeck Center for Social Impact + Innovation, and Code for America.
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User Experience Playbook
A guide for State of Colorado employees to integrate human-centered activities and results into web services.
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TANF Data Collaborative Pilot: Analyzing Application Denial Rates in Michigan
This brief describes the TANF Data Collaborative (TDC), an innovative approach to increasing data analytics capacity at state Temporary Assistance for Needy Families (TANF) agencies.
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Government Digital Service Team Tracker
The Beeck Center for Social Impact + Innovation's Digital Service Network (DSN) maintains a Government Digital Service Team Tracker: a living database for those seeking to learn more about the locations, structures, mandates, and more of government digital service teams across the United States.