Location: United States
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Talent + Hiring
Content Specialist/Creative Services Coordinator
This is a job description for the role of Content Specialist/Creative Services Coordinator from the City of Saint Paul.
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Data
Gender-Aware Guidelines and Standards for the City of Boston Services
Guidelines to support the implementation of the Gender Inclusion Ordinance.
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Talent + Hiring
Breaking into Civic Tech
A blog/guide from Chris Kuang for those interested in learning more about civic tech.
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Talent + Hiring
Customer Experience Specialist
This is a job description for the role of Customer Experience Specialist from the Centers of Excellence.
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Talent + Hiring
Geospatial Analyst
This is a job description for the role of Geospatial Analyst from the State of California.
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Diversity, Equity + Inclusion
Laying New Foundations: An Anti-Racist Framework for Reimagining Medicaid, CHIP, TANF, & CCDF
This report puts forth a visionary framework with principles for anti-racist policymaking, focusing on Medicaid, CHIP, TANF, and CCDF.
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Human-Centered Design
FormFest 2024 Recap: Reducing Form Burden at the Federal Level
An event recap from one of FormFest 2024's breakout sessions featuring speakers from DHS and the White House.
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Talent + Hiring
User Experience Researcher
This is a job description for the role of User Experience Researcher from the City of Saint Paul, MN.
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Talent + Hiring
Data Analyst
This is a job description for the role of Data Analyst from the State of California.
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User Research
How User Research Can Help
Blog discussing how user research can help improve your agency’s benefits implementation, service delivery workflows, and procurement.
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Human-Centered Design
Findsupport.gov: Creating a guide to help people navigate issues with mental health, drugs, or alcohol
This blog discusses a resource developed by the Digital Service at the Centers for Medicare & Medicaid Services (CMS) to assist individuals in navigating mental health, drug, or alcohol issues and connecting with appropriate support services. ​
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Policy
Building Resilience Action Area 3: Building resilient and responsive state IT systems
This section of the Building Resilience plan outlines strategies to help states modernize outdated unemployment insurance (UI) IT systems, making them more modular, secure, fraud-resistant, and user-centered.