Location: United States
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Default to Open
This article discusses the various benefits of publicly-funded open-source software. These benefits include fairness and transparency, economic stimulus, and support of the Federal Source Code Policy Agenda.
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How the Next Administration Can Use Technology To Prevent Another Unemployment Insurance Meltdown
Clearing applicant backlogs is an important solution to the UI crisis. State governments and federal agencies could facilitate access to public benefits by collaborating to develop interoperable technology platforms that use open source software and modular design. Panelists discuss opportunities to prevent future UI crises by reimagining how governments deliver benefits to their citizens.
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COVID-19 Exposes How Many Unemployment Websites Are Truly Terrible
This HuffPost article investigates the widespread failures of state unemployment websites during the COVID-19 pandemic, highlighting outdated technology, accessibility issues, and the human impact of these systemic breakdowns.
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Building and Reusing Open Source Tools for Government
A primer by New America for government entities thinking about embracing open-source solutions. This report is based on interviews with experts in the field, the organization’s work on piloting open source projects with partners around the world, and a review of nearly 50 reports, documents, and resources on the creation and usage of open source software.
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Implementing rules without a rules engine
It is frequently assumed that when rules are implemented as code, a rules engine is necessary. However, it is possible for policy people and engineers to effectively work together to code logic that drives technological system without needing a mediating rules engine at all.
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Delivery-Driven Policy: Policy designed for the digital age
There is a key disconnect between policymakers’ intent and implementation of policies. A user-centric, iterative, and data-driven approach can result result in digital technology that provides much needed data and insights at a substantially lower cost.
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Guide to robotic process automation
The Guide to Robotic Process Automation, including the RPA Playbook provides detailed guidance for federal agencies starting a new RPA program or evolving an existing one.
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The Ad Hoc Government Digital Services Playbook
A playbook by AdHoc for agencies ready to replace enterprise software patterns with proven techniques from the world of commercial software. These plays can better equip teams with the practices that create resilient, flexible, and customer-friendly digital services.
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Accessible Technology Procurement Toolkit
A guide on how to procure for accessible technology.
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Content Strategy Playbook
Content Strategy Playbook from State of Georgia to help deliver again user and organizational goals
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Content Strategist, Senior
This is a job description for the role of Content Strategist, Senior from the City of Austin.
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Partner Success Coordinator
This is a job description for the role of Partner Success Coordinator from the City of Philadelphia.