Government leaders discuss how to ensure seamless access to public benefits through breaking down silos, user-friendly digital identities, and privacy-focused security measures.
The team introduced an AI assistant for benefits navigators to streamline the process and improve outcomes by quickly assessing client eligibility for benefits programs.
Through deeply reported case studies and insights from focus groups, this report provides an in-depth look at the impact of pandemic-era government spending on families.
An online hub that connects WIC agencies and their partners through a national Data Matching Community of Practice, offering quarterly virtual convenings to share best practices, case studies, and peer learning on strategies to improve WIC outreach and enrollment.
This report analyzes the current state of digital identity in the United States, outlines challenges such as privacy concerns, fragmented systems, and lack of standards, and proposes policy and technology solutions to build a secure, interoperable, and user-friendly national digital identity framework.
Information Technology & Innovation Foundation (ITIF)
This collection of research references is designed to support government agencies designing public-facing identity management processes that meet people’s needs.
The blog post emphasizes advancements in digital services, user engagement, and inter-agency collaborations that enhanced public access to government services.
