Location: United States
-
State of Colorado Guide to Accessible Web Services
A toolkit for State of Colorado employees to leverage to ensure all web services are accessible.
-
Human-Centered Design Guide Series
A series of guides from Digital.gov to help you understand and practice human-centered design
-
Federal Customer Experience: OMB Has Taken Actions to Implement Cross-Agency Priority Goals
The 2021 President’s Management Agenda identified federal customer experience as a priority area for improvement. GAO was asked to review OMB and selected federal agencies’ efforts to improve federal customer experience.
-
The Door To Digital Transformation In Connecticut: A Digital Service Network Spotlight
The Digital Services Network (DSN) spoke with Connecticut’s digital program manager, Max Gigle, and Director of Digital Government and Operational Excellence David Labbadia, to learn more about the team’s human-centered approach to developing Business.CT.gov as the first step on the path toward an “all-digital government.”
-
Michigan Unemployment Insurance Agency’s (UIA) Economic Dashboard
This dashboard provides a comprehensive view of underlying trends in unemployment across Michigan. It serves as an invaluable resource for understanding the impacts of unemployment on various industries, occupations, and communities. By providing detailed insights into sectors experiencing layoffs, claimant demographics, and the regions most affected, the dashboard equips us with the data needed to develop targeted solutions tailored to the needs of Michiganders.
-
Connecticut Digital Portfolio Manager
Job description for Connecticut's Digital Portfolio Manager Role. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
-
Connecticut Digital Accessibility Specialist
Job Description for CT's Digital Accessibility Specialist Role. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
-
Business.CT.gov 2023 Site Analytics
Website analytics for Business.CT.gov. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
-
Business.CT.gov 2023 Platform Impact Report
Platform impact reporting for Business.CT.gov. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
-
IRS Direct File Pilot Program Filing Season 2024 After Action Report
The IRS Direct File Pilot Program After Action Report evaluates the 2024 pilot of a free, government-run tax filing system, assessing taxpayer participation, user experience, and potential for future expansion.
-
Vermont’s Digital Equity Plan Summary
A plain language summary of Vermont's Digital Equity Plan
-
Vermont’s Digital Equity Plan
Vermont’s Digital Equity Plan describes the current state (barriers as well as assets) and strategy for implementation in the future.