Location: United States
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Policy 
Guide on Advancing Equity by Incorporating Intersectionality in Research and Analysis
This guide explores intersectionality and why it is essential for advancing equity. It explores strategies for planning and conducting research with an intersectional lens, describes quantitative measures and methods to examine differences across groups of people with intersecting identities, and provides key considerations for using qualitative data to better understand intersectionality.
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Diversity, Equity + Inclusion 
Tips on Engaging Diverse Groups of External Partners
Initially created to inform federal staff at the U.S. Department of Health and Human Services, this tip sheet provides key considerations for how organizations can identify potential diverse external partners, conduct outreach to them, and build and sustain productive relationships with them.
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Automation + AI 
Commonwealth of Virginia Artificial Intelligence Executive Order
The Commonwealth of Virginia's Executive Order Number Five (2023): Recognizing The Risks And Seizing The Opportunities Of Artificial Intellignece to ensure responsible, ethical, and transparent use of artificial intelligence (AI) technology by state government.
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Data 
Gender-Aware Guidelines and Standards for the City of Boston Services
Guidelines to support the implementation of the Gender Inclusion Ordinance.
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Automation + AI 
Commonwealth of Pennsylvania Artificial Intelligence Executive Order
The Commonwealth of Pennsylvania's Executive Order 2023-19: Expanding and Governing the Use of Generative Artificial Intelligence Technologies Within the Commonwealth of Pennsylvania
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CiviForm
CiviForm is a free, open source software solution for governments that was built to simplify how residents find and apply for public assistance programs.
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Human-Centered Design 
Universal Design 101 Recording
Initially created for and shared with staff at the Administration for Children and Families, this webinar provides an introduction to Universal Design, covering plain language, accessibility, user research, and Agile development.
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Human-Centered Design 
City of Seattle Web Accessibility Page
Webpage to describe the City of Seattle's requirements for all public-facing websites and web applications.
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Automation + AI 
State of Kansas Generative Artificial Intelligence Policy
State of Kansas' generative artificial intelligence (AI) policy for Executive Branch agencies.
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Policy 
What We Measure Matters: Enhanced Performance Metrics for SNAP and Medicaid Would Promote a More Human-Centered Delivery System
This post from the Center on Budget and Policy Priorities argues that the traditional measures of program performance say little about the human experience of accessing benefits, and argues for enhanced performance metrics to support more human-centered delivery.
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Communications 
Plain Language 101
Jack Ding from the NYC Mayors Office for Economic Opportunity gives a brief training on plain language writing.
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Digitizing Policy + Rules as Code 
Helping People with Low Incomes Navigate Benefit Cliffs: Lessons Learned Deploying a Marginal Tax Rate Calculator
This report details findings and lessons from a project to develop a calculator to help people anticipate how a change in earnings from employment would affect their net income and information on their estimated effective marginal tax rate.