Through the Coordinating SNAP & Nutrition Supports program, Mecklenburg County, NC leveraged a Food Security Navigator model and data analysis to increase access to nutrition supports. This report documents best practices and lessons learned from their project.
American Public Human Services Association (APHSA)
Programs like Medicaid and SNAP are managed at the federal level, administered at the state level, and often executed at the local level. Because there are so many in-betweens, there is significant duplicated effort, demonstrating the need to simplify eligibility rules to facilitate easier implementation.
APHSA's President and CEO reflects on lessons and opportunities the COVID-19 pandemic highlighted and constructs a national narrative around the moment.
American Public Human Services Association (APHSA)
Code for America highlights the importance of recognizing the effects of intergenerational trauma on communities that have been systemically marginalized when conducting research.
This foundational article develops the concept of administrative burden, defining it as the learning, psychological, and compliance costs individuals face when interacting with government, and argues that these burdens are often shaped by political choices.
Journal of Public Administration Research and Theory
This report explores technologies that have the potential to significantly affect employment and job quality in the public sector, the factors that drive choices about which technologies are adopted and how they are implemented, how technology will change the experience of public sector work, and what kinds of interventions can protect against potential downsides of technology use in the public sector. The report categories technologies into five overlapping categories including manual task automation, process automation, automated decision-making systems, integrated data systems, and electronic monitoring.
The guidelines for bias-free language contain both general guidelines for writing about people without bias across a range of topics and specific guidelines that address the individual characteristics of age, disability, gender, participation in research, racial and ethnic identity, sexual orientation, socioeconomic status, and intersectionality.
NIST has created a voluntary AI risk management framework, in partnership with public and private sectors, to promote trustworthy AI development and usage.
National Institute of Standards and Technology (NIST)
This report summarizes progress made with agencies and members of the public to identify and reduce burdens that individuals, families, and small businesses face every day when interacting with government programs.
