Despite Biden administration reversals to prior policies, Urban Institute data from 2023 shows that many immigrant families, especially those with children or mixed status, continue to avoid benefits amid ongoing economic challenges.
Many low-income households lack the savings to weather financial shocks like layoffs, and SNAP plays a crucial role in helping them manage essential expenses during difficult times.
This report examines the extent to which proposed options included in the Student Food Security Act, Let Students Eat proposal, and the EATS Act impact specific demographics of students, either by increasing access or by streamlining the process for qualifying students to demonstrate eligibility.
The Modern Government Leaders program brought together federal executive innovators to share best practices and drive service delivery and process modernization.
The article highlights the federal government's efforts to improve customer experience through collaborative, human-centered approaches and lessons on embracing risk, partnerships, and user-focused design.
In this brief, they present a definition of HCD that is applicable to the context of human services delivery, differentiate HCD from similar design and problem-solving approaches, and describe how HCD is being used in human services.
U.S. Department of Health and Human Services (HHS)
This paper discusses the country’s chronic underinvestment in children and resulting outcomes, including new data on poverty rates among young children, is inextricable from the prospects of young children; and the remarkably comprehensive pandemic-era response policies, including which changes contributed most to reducing child poverty.
The resource explains how to shift from cultural competence and cultural humility toward cultural responsiveness, by applying the two former approaches to deliver services rooted in respect and appreciation for the role of culture in the individual’s and family’s beliefs, attitudes, and behaviors.
U.S. Department of Health and Human Services (HHS)
This blog explores the rise of person-centered insights in policymaking, featuring an overview of its benefits and expert interviews highlighting its crucial role in effectively delivering public benefits and human services.
This study tracked Medicaid enrollees in Wisconsin and found that 20% lost coverage at the 12-month renewal deadline, with 37% regaining coverage within 6 months. The likelihood of losing and regaining coverage was influenced by age, healthcare use, and other personal characteristics.
The Digital Service Network (DSN) spoke with three staff members from the Digital Transformation Team in Montgomery County Public LIbraries—Maddie Schellhardt, Raymond Bryson, and Emily Lamancusa, to learn more about the county's efforts to advance digital service delivery and inclusion
This study emphasizes the need for better tracking of gig economy data and qualitative insights, as interviews from the American Voices Project reveal how broader economic trends impacted individual lives and filled gaps during the pandemic.
