Location: New Jersey (NJ)
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Family Benefits in America: 2023 Report Card
This report calculates the cumulative impact of major benefit programs on two types of families and how their benefits change as they move into the labor market and climb the ladder of upward mobility.
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TANF Data Collaborative Pilot: Housing Transitions in New Jersey
The Temporary Assistance for Needy Families (TANF) Data Collaborative Pilot Initiative is a component of the TANF Data Innovation project. The 30-month pilot offered technical assistance and training to support cross-disciplinary teams of staff at eight state and county TANF programs in the routine use of TANF and other administrative data to inform policy and practice.
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Takeoff Velocity and Rocket Fuel: How to Continue Forward Momentum at BenCon 2024
NYC's My File NYC and New Jersey's unemployment insurance system improvements demonstrate how successful digital innovations can be scaled across various programs, leveraging trust-building, open-source technology, and strategic partnerships.
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Using Live Chat to Meet Constituent Needs in New Jersey: A Digital Service Network Spotlight
The Digital Services Network (DSN) spoke with the director of OOI’s Business Experience Initiative, E.J. Kalafarski, the director of Business Experience for the State, Jessica Lax, and product manager, Joe DeLaTorre, to learn about Business.NJ.gov’s live chat feature.
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Future of Work Policy and Engagement Fellow
This is a job description for the role of Future of Work Policy and Engagement Fellow from the New Jersey Office of Innovation.
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Communications and Engagement Creative Lead
This is a job description for the role of Communications + Engagement Creative Lead from the New Jersey Office of Innovation.
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Content Development Specialist
This is a job description for the role of Content Development Specialist from the New Jersey Office of Innovation.
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Product Designer
This is a job description for the role of Product Designer from the New Jersey Office of Innovation.
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8 Tips for Governments to Mitigate Call Center Volume
This article describes tangible steps state governments can take to manage call volume.
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Implementing Paid Family and Medical Leave: Lessons for State Administrators from Research in New Jersey
The "Implementing Paid Family and Medical Leave" report examines New Jersey's experience with paid leave programs, offering insights and recommendations for effective policy design and implementation.
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Human-Centered Communication to Increase Service Uptake in New Jersey: A Digital Service Network Spotlight
The Digital Services Network (DSN) spoke with the director of the C+E Lab, Katie Fiore, and OOI chief of staff, Kai Feder, to learn more about the C+E Lab and its ongoing role in shifting the State’s approach to using marketing to better connect residents to programs and services.
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New Jersey Office of Innovation 2024 Impact Report
This impact report showcases the office's initiatives and achievements in enhancing state government services through innovative, user-centered approaches.