Public procurement in state governments can be slow and inefficient, but artificial intelligence (AI) offers a solution by automating tasks, improving decision-making, and addressing workforce gaps, as highlighted in a joint brief by NASCIO and NASPO.
National Association of State Chief Information Officers (NASCIO)
The Digital Services Playbook by the U.S. Digital Service outlines 13 essential principles for effective digital projects. The 13 key "plays" are drawn from successful practices from the private and public sectors. The playbook aims to help government agencies create user-centric, efficient digital services that meet citizens' needs and enhance overall delivery.
Fact sheet associated with policy guidance from the Office of Management and Budget (OMB) providing guidance on "The Delivering a Digital-First Public Experience."
Description of NYC language and disability access requirements, along with best practices to improve communication between NYC government and its diverse constituents.
