Resource Human-Centered Design User Research

The Qualitative Research Practice Guide

This guide touches on everything from Code for America’s core research philosophy, to our approach to ethics and trauma-informed research, to specific research methods. It also includes plenty of practical tips on planning and executing research, as well as how to synthesize your findings into action.

Organization: Code for America
Published Year: 2020

The document outlines Code for America’s approach to qualitative research, emphasizing its importance in understanding user needs and improving government services.

It details methods such as interviews and observations, highlights the value of empathy in research, and provides practical guidance for conducting effective qualitative studies.