Resource Human-Centered Design

Report: Modernizing Access to the Safety Net

Innovators inside and outside of government are working to improve access to the social safety net using data, technology, and design. This report highlights innovations carried out by The Rockefeller Foundation’s Data and Technology grantees from 2018 to 2021, including extraordinary efforts to meet the challenges of the pandemic. Those grantees are: Benefits Data Trust,…

Published Year: 2021

The report examines how the Covid-19 pandemic revealed and worsened barriers to accessing the U.S. social safety net, leaving many without timely assistance due to outdated and fragmented systems.

It highlights innovative efforts by organizations to use technology, data, and user-centered design to improve benefit access, and outlines nine key lessons for modernizing and making the safety net more effective and equitable.