Resource Human-Centered Design

Reforming the Form: A Step Toward More Effective Government

Event recap for FormFest 2023, co-hosted by DSN and Code for America

Forms are a key part of what makes government work: they facilitate a conversation between officials and the public, are crucial for public service delivery, and can enable the government to operate more effectively.

Co-hosted by Code for America (CfA) and the Digital Service Network (DSN) at the Beeck Center for Social Impact + Innovation on November 8, 2023, FormFest 2023 brought together representatives from government agencies across the United Kingdom, Canada, France, New Zealand, and the United States for a half-day event to showcase how governments and organizations are using and improving forms to make government more accessible. The event featured U.S. government agencies from the city, county, state, and federal levels, as well as civic tech organizations, sharing new initiatives for improving digital forms.