Policy memo by Code for America regarding how to deliver P-EBT benefits during the COVID-19 crisis.
The document outlines a strategic plan for launching a new product, detailing market analysis, target audience, competitive positioning, and a phased rollout schedule.
It emphasizes the importance of differentiating features, cross-functional collaboration, and clear metrics for measuring success.
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This FormFest profile explores how Philadelphia leveraged cross-department data sharing to launch its Zero Fare program, auto-enrolling eligible residents in unlimited transit benefits while tackling the challenge of outreach and trust-building to deliver passes effectively.
This FormFest profile highlights Rachael Zuppke and Molly Graham’s work to redesign Michigan’s civil court forms using human-centered design, making them more accessible for people who must represent themselves in critical cases like eviction, family law, and guardianship.
DSN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.Â