This page includes data and observations about account creation and identity proofing steps specifically for online applications that include MAGI Medicaid.
This site contains resources explaining the 2025 Working Families Tax Cut Act (WFTC) — formally Public Law 119-21, which changes eligibility, financing, and community-engagement requirements for Medicaid and Children’s Health Insurance Program (CHIP).
This article examines how the decentralization of safety net programs after welfare reform has led to growing inequality in benefit generosity and access across U.S. states.
This update highlights progress in improving federal customer experience (CX) following Executive Order 14058, showcasing service enhancements across agencies.
APHSA explains how certain tools and recommendations about when people apply for help, engage in services, and maintain benefits can have a powerful effect to either counter or exacerbate structural barriers to accessing assistance.
American Public Human Services Association (APHSA)
NYC's official resource for teens and young adults, including: peer & professional support, family support, education, health care, housing, employment, and other resources to help young people thrive.
This session from FormFest 2024 featured the Department of Homeland Security and the United States Digital Service talking about their work to reduce form burdens for internal and external users.
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for New York's integrated online application that includes SNAP and Medicaid.
