Library
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Accessibility State of Colorado Guide to Accessible Web Services
A toolkit for State of Colorado employees to leverage to ensure all web services are accessible.
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Talent + Hiring Talent Toolkit
This resource provides strategies, practical examples, and templates for attracting, developing, and retaining a high-performing digital service workforce.
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Management Technology Executive Toolkit
Resource Guide developed by the State of California to support on-boarding of individuals entering technology leadership positions.
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Data State Data Maturity Assessment
This assessment aims to help states gain a comprehensive understanding of their successes and shortcomings in their data strategies and enhance their strategic and tactical plans.
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Human-Centered Design Federal Customer Experience: OMB Has Taken Actions to Implement Cross-Agency Priority Goals
The 2021 President’s Management Agenda identified federal customer experience as a priority area for improvement. GAO was asked to review OMB and selected federal agencies’ efforts to improve federal customer experience.
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Change Management The Door To Digital Transformation In Connecticut: A Digital Service Network Spotlight
The Digital Services Network (DSN) spoke with Connecticut’s digital program manager, Max Gigle, and Director of Digital Government and Operational Excellence David Labbadia, to learn more about the team’s human-centered approach to developing Business.CT.gov as the first step on the path toward an “all-digital government.”
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Data Using Data to Advance Digital Skills: A State Playbook
To assist states in closing digital skill gaps and preparing for digital equity planning, this brief offers key questions and resources for state leaders to consider.
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Data Michigan Unemployment Insurance Agency’s (UIA) Economic Dashboard
This dashboard provides a comprehensive view of underlying trends in unemployment across Michigan. It serves as an invaluable resource for understanding the impacts of unemployment on various industries, occupations, and communities. By providing detailed insights into sectors experiencing layoffs, claimant demographics, and the regions most affected, the dashboard equips us with the data needed to develop targeted solutions tailored to the needs of Michiganders.
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Talent + Hiring Connecticut Digital Portfolio Manager
Job description for Connecticut's Digital Portfolio Manager Role. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
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Talent + Hiring Connecticut Digital Accessibility Specialist
Job Description for CT's Digital Accessibility Specialist Role. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
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Management Business.CT.gov 2023 Site Analytics
Website analytics for Business.CT.gov. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."
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Management Business.CT.gov 2023 Platform Impact Report
Platform impact reporting for Business.CT.gov. Affiliated with DSN Spotlight "The Door to Digital Transformation in Connecticut."