Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
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Talent + Hiring Site Reliability / DevOps Engineer
This is a job description for the role of Site Reliability / DevOps Engineer from the Centers of Excellence.
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Talent + Hiring Artificial Intelligence Specialist
This is a job description for the role of Artificial Intelligence Specialist from the Centers of Excellence.
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Talent + Hiring Management / Communications Manager
This is a job description for the role of Cloud Operations Site Reliability Engineer from the Technology Transformation Services (TTS).
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Talent + Hiring Product Director
This is a job description for the role of Product Director from the 18F.
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Talent + Hiring Cloud Platform Lead
This is a job description for the role of Cloud Platform Lead from the Technology Transformation Services (TTS).
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Talent + Hiring Customer Experience Specialist
This is a job description for the role of Customer Experience Specialist from the Centers of Excellence.
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Talent + Hiring Recruiter
This is a job description for the role of Recruiter from the 18F.
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Human-Centered Design Improving Unemployment Fraud Reporting with User Research
User research + design kit in for improving the UI fraud reporting experience, available in English and Spanish
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Data Data Sharing to Build Effective and Efficient Benefits Systems: A Playbook for State and Local Agencies
This playbook is designed to help government and other key sectors use data sharing to illuminate who is not accessing benefits, connect under-enrolled populations to vital assistance, and make the benefits system more efficient for agencies and participants alike. It is a step-by-step guide to conducting smooth and efficient data sharing projects that are permissible and secure.
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The NYC Opportunity Standard
The design system for NYC Opportunity's digital products. It is ideally suited for building catalogs of City services and online applications, providing simple and flexible CSS and JavaScript-based components and utilities for building user interfaces quickly and easily.
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Policy Basic Income and Local Government: A Guide to Municipal Pilots
This guide consolidates learning and spotlights principles, insights, and emerging practices to guide municipal leaders and public-private partnerships interested in designing basic income programs that are ethical, equitable, rigorous, informative, and consequential for local, state and national policymaking.
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Procurement Accessible Technology Procurement Toolkit
A guide on how to procure for accessible technology.