Library
Discover the latest innovations, learn about promising practices, and find out what’s coming next with best-in-class resources from trusted sources.
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The New York City Artificial Intelligence Action Plan
Road map for the use of Artificial Intelligence (AI) for New York City
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Government Uses of AI
A repository of artificial intelligence (AI) use cases from U.S. federal government agencies
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The Six Ways We Help You Avoid Website Risks
Short guidelines to help entities understand how the City of Seattle Information Technology's Digital Engagement Team can help avoid website risks.
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City of Seattle Digital Style Guide
Style guide for creating digital experiences in the City of Seattle
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Working in the Open Feels a Bit Like Showing Everyone My Messy House
Blog from Annie Goodwin about her experience "working in the open" on the development of British Columbia's Digital Code of Practice
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Walking the Walk: Lessons learned from developing policy in the open
Join host Gen Lambert as she welcomes Annie Goodwin and Amy Kirtay to the table for this special edition #DigitalBC Livestream, "Walking the Walk: Lessons learned from developing policy in the open."
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Digital Principles for the Government of British Columbia
A set of principles to guide the Province of British Columbia's continued Digital Government evolution.
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British Columbia’s Digital Code of Practice Engagement Platform
Screenshot of the British Columbia's Digital Code of Practice Engagement Platform.
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British Columbia Digital Plan 2023
The Digital Plan for the Government of British Columbia's digital transformation efforts.
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Rules as code: Seven levels of digitisation
This report, written for practitioners, classifies “digital transformation” of legal rules into a hierarchy of levels to help establish common terms.
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Analysis of Robotic Process Automation in SNAP: Three Case Studies
This study evaluates the use of RPA technology by three states to automate SNAP administration, focusing on repetitive tasks previously performed manually.
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Spanish Translation Guide for Unemployment Insurance
Guidelines and resources to help improve Spanish translations for unemployment insurance (UI) content