Resources Archive - Page 3 of 9 - Digital Government Hub

Refine by subject area or content type.

Reset Filters

Results: 102

Reset Filters

Results: 102

Selected filters:

Reset Filters

Showing 102 Results

Sort by:

Human-Centered Design
DAHLIA Project Presentation

This 2015 project presentation outlines the vision, research, and product requirements for DAHLIA, San Francisco’s online platform to centralize and simplify affordable housing searches and applications.
- San Francisco Mayor's Office of Housing and Community Development
- 2015
User Research
Design Resource Tools

Use these activities, tools, and how-tos as a starting point — we hope you’ll hack them for whatever challenge you’re working on.
- Stanford d.School
Digital Identity
Webinar Recording: Digital Doorways to Public Benefits

The Digital Benefits Network at the Beeck Center for Social Impact + Innovation at Georgetown University and Public Policy Lab co-hosted a webinar presenting breaking research on beneficiary experiences with digital identity processes in public benefits.
- Beeck Center for Social Impact + Innovation
- 2025
Human-Centered Design
Usability testing toolkit

A practical guide outlining usability testing methods and templates to help public-sector teams evaluate and improve digital services with real users.
- Center for Civic Design
- 2025
Talent + Hiring
Senior Research Designer

This is a job description for the role of Senior Research Designer from the City of Philadelphia Office of the Chief Administrator (CAO).
- City of Philadelphia Office of the Chief Administrator (CAO)
Accessibility
User Experience Toolkit

City of Boston's User Experience Toolkit to support City employees in learning how to execute a UX project.
- City of Boston
- 2023
Procurement
Procuring Differently: How Colorado Used User Research and Active Vendor Management for COVID-19 Technology

In June 2020, the state implemented an innovative and entirely virtual vendor selection process to evaluate these solutions under the direction of the Colorado Digital Service (CDS).
- Beeck Center for Social Impact + Innovation
- 2021
Human-Centered Design
Hiring Spotlight: Maryland Family and Medical Leave Insurance

The Digital Service Network (DSN) recently sat down with the Maryland Family and Medical Leave Insurance (FAMLI) team to learn more about an exciting role they’re hiring for.
- Beeck Center for Social Impact + Innovation
- 2024
Human-Centered Design
Why human-centered testing is crucial to building government software

This article reviews two examples of how Nava has used open-source technologies to bring human-centered testing practices to government services software.
- Nava Public Benefit Corporation
- 2022
Human-Centered Design
Navigating the Sticky Web of Research Compensation

Recommendations and case studies on establishing practices for user research compensation in government organizations.
- U.S. Digital Response (USDR)
- 2022
User Research
What we learned from talking to 27 families about their experiences applying for child care benefits

This post explores the lessons learned and opportunities for improvement from USDR's research on families' experiences as they navigate the child care journey.
- U.S. Digital Response (USDR)
- 2022
Talent + Hiring
User Experience Researcher

This is a job description for the role of User Experience Researcher from the City of Saint Paul, MN.
- City of Saint Paul
- 2024

Library

Search and filters

Results