On July 16, members of the Digital Identity Community of practice gathered to learn how peers are gathering beneficiary feedback on their experiences with accounts and proving their identity.
A modernized public benefits system would better serve program participants, administrators, policy makers, and taxpayers. This paper proposes a set of principles both define the desired future state and outline the values that shape decision making along the way. Practices describe the processes needed to achieve modernization.
In this webinar, the Center on Budget and Policy Priorities and the Digital Benefits Network explored key terms related to digital identity, and provided ecosystem-level context on how authentication and identity proofing may show up in the online benefits experience and impact clients.
Code for America offers government agencies a general overview of getting started with implementing text messaging services for clear, responsive communication during the COVID-19 pandemic.
This policy brief outlines how extending postpartum Medicaid and CHIP coverage can improve maternal health outcomes, reduce disparities, and strengthen continuity of care during the critical first year after childbirth.
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for New York's online application for Medicaid.
A detailed guide outlining how states can minimize coverage losses and administrative burden while implementing new Medicaid work requirements established under the 2025 federal reconciliation law.
The examples in this guide describe how peer-to-peer training and updated interview scripts can help connect residents to the benefits they are eligible for.
A policy guidance document outlining practical steps states can take to reduce harm to immigrant communities following major Medicaid eligibility restrictions enacted under federal budget reconciliation legislation.
This report provides an early 2025 snapshot of state Medicaid and CHIP policies as they return to normal operations post‑pandemic, focusing on eligibility, enrollment, and renewal processes.
