This study evaluates the use of RPA technology by three states to automate SNAP administration, focusing on repetitive tasks previously performed manually.
In accordance with Executive Order 13960, Promoting the Use of Trustworthy Artificial Intelligence in the Federal Government, Federal agencies began publishing their first annual inventories of artificial intelligence (AI) use cases in June 2022.
Little is known about how agencies are currently using AI systems, and little attention has been devoted to how agencies acquire such tools or oversee their use.
This case study details the development of a document extraction prototype to streamline benefits application processing through automated data capture and classification.
