Library
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Automation + AI GOVChats: Georgia, Maryland, & Vermont AI Programs and Initiatives
Recording of GOVChats hosted by GTA's Digital Services Georgia, where speakers dive into the artificial intelligence (AI) programs and initiatives unfolding across the states of Georgia, Maryland, and Vermont.
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Talent + Hiring Product Manager
This is a job description for the role of Product Manager from the Colorado Governor's Office of Information Technology.
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Talent + Hiring User Experience Researcher
This is a job description for the role of User Experience Researcher from the City of Saint Paul, MN.
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Talent + Hiring Engineering and Cybersecurity Lead
This is a job description for the role of Engineering & Cybersecurity Lead from the Health Resources and Services Administration (HRSAgov), HHS.
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Talent + Hiring Customer Experience Lead (CX)
This is a job description for the role of Customer Experience Lead (CX) from the Health Resources and Services Administration (HRSAgov), HHS.
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Talent + Hiring Data Privacy, Design and Compliance
This is a job description for the role of Data Privacy, Design, and Compliance from Salt Lake County, UT.
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Talent + Hiring Digital Services Manager
This is a job description for the role of Digital Services Manager from the City of Portland, OR.
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Talent + Hiring Digital Services Director
This is a job description for the role of Digital Services Director from the Commonwealth of Pennsylvania.
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Policy Building Resilience: A Plan for Transforming Unemployment Insurance
In recognition of the UI system’s challenges both before and during the COVID-19 pandemic, the U.S. Government Accountability Office (GAO) in June 2022 placed the UI system on its High Risk List, recommending that the DOL develop and implement a plan to transform the UI system. This transformation plan details the activities and strategies already completed and those underway and being pursued by the Department of Labor. It also contains recommendations for needed legislative action that directly address the critical challenges identified by GAO. This plan is structured according to the DOL’s key action areas that together will build a resilient UI system, capable of responding effectively to future economic challenges.
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Digital Identity Project Snapshot: California Employment Development Department, User Personas for Government Technology Procurement
The California Employment Development Department (CA EDD) launched the EDDNext initiative to modernize benefit delivery, focusing on user-centric procurement for a new identity verification system. By using user personas to assess vendor solutions, CA EDD accelerated the procurement process and selected Socure to implement the digital identity proofing system, set to launch in 2024.
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Procurement California Employment Development Department: Identity Proofing Demonstration Day Flyer
This flyer provides an overview of CA EDD's Identity Proofing Demo Day approach and agenda.
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Automation + AI How to Apply Human-Centered Design to Government AI Projects
A workshop led by Elham Ali on integrating the principles of human-centered design and equity to Artificial Intelligence (AI) design, use, and evaluation.