Lessons Churned: Measuring the Impact of Churn in Health and Human Services Programs on Participants and State and Local Agencies
This report examines the impact of "churn"—the cycle of eligible individuals losing and reapplying for public benefits—on participants and state agencies, offering strategies to reduce churn and improve program efficiency.
Paper presenting preliminary lessons learned about SNAP churn derived from states participating in the Work Support Strategies project. It defines churn and outlines its consequences, explores approaches to measuring churns and looks at possible approaches to reduce churn.
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