A toolkit for creating a dynamic service blueprint that can be modified or expanded upon to fit an organization's needs.
A toolkit for creating a dynamic service blueprint that can be modified or expanded upon to fit an organization’s needs.
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By implementing these best practices, states can improve the experience of accessing essential public benefits programs.
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.
This workshop guide offers teams an opportunity to jointly work toward understanding core problems impacting digital delivery in their organization. The guide is structured in two parts: (1) a Miro template and (2) a Facilitation Guide.