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Harnessing the Power of Digital: Richard Pope on Platformland

This blog recaps a conversation with Richard Pope, author of Platformland, on how public sector digital services must evolve to reduce administrative burden, enable easier service creation, and foster transparency and democratic participation.

Richard Pope, author of Platformland: An Anatomy of Next-Generation Public Services, joined the Digital Service Network to expand upon the themes discussed in his book and offer a strategic vision for improving digital services.

Pope was a founding member of the UK government’s digital service team and was the first product manager for Gov.UK. He draws heavily on these experiences to explain how the public sector has largely failed to harness the power of digital platforms and highlight the importance of designing digital services that work for the public.