Guide to robotic process automation
The Guide to Robotic Process Automation, including the RPA Playbook provides detailed guidance for federal agencies starting a new RPA program or evolving an existing one.
The RPA Program Playbook offers federal agencies detailed guidance on implementing and advancing Robotic Process Automation (RPA) programs, emphasizing best practices, lessons learned, and strategies for success.
It underscores RPA’s ability to automate repetitive tasks, boost capacity, enhance employee engagement, and lay groundwork for AI, while recommending clear planning, collaboration, ambitious goal-setting, process improvement, balanced governance, and strategic technology choices tailored to each agency.
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