FACT SHEET: Building Digital Experiences for the American People
Fact sheet associated with policy guidance from the Office of Management and Budget (OMB) providing guidance on "The Delivering a Digital-First Public Experience."
The Office of Management and Budget (OMB) released policy guidance to Federal agencies which will transform the way government communicates with the American people digitally to ensure it is providing information that is easy to use, trustworthy, and accessible. The Delivering a Digital-First Public Experience (OMB M-23-22) guidance provides a robust policy framework for the next decade of digital modernization across government so agencies have common standards for delivering online tools and experiences that meet today’s expectations.
Digital is now the default way the public interacts with their government – and they expect their online experiences to be consistent with their favorite consumer websites and mobile apps. More than ever, digital experience is central to Federal agencies’ mission delivery and our government’s ability to serve the American people.
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