Challenging the Use of Algorithm-driven Decision-making in Benefits Determinations Affecting People with Disabilities
This report analyzes lawsuits that have been filed within the past 10 years arising from the use of algorithm-driven systems to assess people’s eligibility for, or the distribution of, public benefits. It identifies key insights from the various cases into what went wrong and analyzes the legal arguments that plaintiffs have used to challenge those…
The document provides best practices for state websites to efficiently collect address changes from Medicaid beneficiaries, particularly as the public health emergency ends.
It recommends offering multiple update methods, clear instructions, multilingual and accessible content, downloadable toolkits, mobile-friendly design, and short URLs, while also stressing the importance of website credibility and user-friendly design.
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